Patients want to be heard. Employees want to be valued.

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Increase Five Star Reviews

Does doubling or tripling your number of five star reviews sound good? Join our clients who have seen that and more.

Improve Response Rates

Our clients have enjoyed triple the industry average for survey response rates only to be exceeded by their completion rates.

Earn 15 MIPS Points

Satisfy the Improvement Activities portion of the MIPS program to improve your reimbursement position.

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What is Well iQ?

Simply put, Well iQ is the best patient feedback survey on the market. Making surveys that people will actually respond to is what our proprietary technology does. What's more is that we do it in a way that is fun for the patients and allows for the recognition of your essential healthcare workers. By creating a feedback platform that is simple for patients to use, and useful for organizations to report with, we are changing the way feedback is provided. All of this adds up to a platform that can make a huge impact for any organization.

"The Well iQ survey platform immediately showcased what has been missing with patient feedback and how it should be done."

  • Barbara Cuthbert, VP Sales & Marketing @ MEDENT

Why Well iQ?

Benefits Your Business

  • Improves your public profile on rating and review sites
  • Enhances the patient experience and patient-provider bond
  • Enables you to maximize Medicare reimbursements

Drives Staff Engagement

  • Provides patient feedback on staff performance
  • Provides insight on staff behavior for training and recognition / reward
  • Reduces employee turnover

Improves Patient Satisfaction

  • Gives your patients a voice through an easy to use mobile experience
  • Allows you to respond to patient feedback in real time
  • Incentivizes patients for completing the survey

"Well iQ has engaged our staff and improved our public ratings over 60% in a single month."

  • Dr. Gene Ma, CEO @ WorkPartners OHS

A Powerful Reporting Dashboard

All of the feedback you receive is nothing without a powerful way to look at the data.

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Recognition

Quickly identify your most engaged staff to recognize and reward them.

Real-time

View written feedback and address any issues that may arise in real-time.

Reports

Choose from several reports to analyze your data as it comes in.

Secure

We take data privacy seriously using TrueVault for the best HIPAA compliance.

It's time to see it for yourself!

Contact Us and we will show you how patient feedback should be gathered.

Contact Us Now

Looking for more Well iQ

We are always improving our product and we have a lot to share with you!

PointClickCare Integration NEW!

We have recently completed a full integration with PointClickCare. As the leader in skilled nursing, senior living, and home health we are excited to partner with PointClickCare to bring our patient feedback platform to both outpatient and in-patient facilities.

Easy Implementation

Not every organization needs a full integration with their EHR. Being up and running quickly is the goal. That is why we offer a frictionless set-up with no integration requirements. All aspects of the platform are completely configurable so we make it easy whether we use HL7 feeds, API, or neither.

Build a Healthier Organization

Target the behaviors that matter and quickly discover the staff who best embody them. Our reporting suite allows you to easily promote retention by recognizing and rewarding employee performance. We help create the culture that you want for your organization based on what patients have to say.

MEDENT Integration NEW!

Our completely automated integration with MEDENTs EHR makes patient feedback easy. Whether you are in-person or on a Telehealth call you will be able to receive feedback on the entire experience. Not only will you receive that feedback but it flows directly into MEDENT too!

Occupational Health Employers

Based on feedback we received from our clients in the Occupational Health field we have added the ability for organizations to send surveys to their employers. This allows feedback not only from the patients but also from the employers who decide to send their staff there.

Patient Friendly

Easily accessible mobile interface is simple to navigate and fun to use for the patient. We spent years researching and perfecting how consumers prefer to leave feedback. Our endorsement badges make it quick, easy, and fun for all ages.